AI phone answering for Ocala contractors
You're on the roof. Your phone is ringing.
LockLine answers your calls in your business name, books the job, and texts you the details, so the next customer doesn't go to the next contractor.
Every call. Locked in.
2:47 PM
Incoming call · answered by LockLine
"Thanks for calling Smith Heating & Air. You've reached our automated assistant, and this call may be recorded. How can I help?"
New job booked
Caller: Dana M.
Issue: AC blowing warm air
Booked: Tomorrow, 9:00 AM
Phone: (352) 555-0147
Missed-call text-back sent
"Sorry we missed you! Reply here to book your service."
Example alert · illustration only
A missed call is a missed job.
When you're in an attic, on a roof, or under a sink, you can't pick up. The caller doesn't leave a voicemail. They call the next name on Google.
That job is gone. And so is every repair, tune-up, and referral that would have come after it.
You already paid to make the phone ring. LockLine makes sure it gets answered.
How it works
Set it up once. Stop losing jobs to missed calls.
-
1
We answer.
When you can't pick up, LockLine answers in your business name, any time of day.
-
2
We book.
It gets the caller's name, number, and problem, then books the appointment on your calendar.
-
3
You get the job.
You get a text right away with everything you need. Missed a call anyway? LockLine follows up by text so the lead doesn't walk.
What you get
Everything your front desk should do. None of the payroll.
Answers in your name.
Callers hear your business, not ours.
Books the appointment.
Jobs land on your calendar while you work.
Instant job alerts.
A text the second a call is booked, with the details.
Missed-call text-back.
Missed callers get a text follow-up within minutes.
Answers nights, weekends, and holidays.
Nights, weekends, holidays, and lunch breaks.*
Missed-call report.
See exactly how many calls you used to lose and what they're worth.
Built for the trades.
Set up for HVAC, plumbing, and pest control, not every business under the sun.
Local setup.
Set up in person by a local operator, not a call center three states away.
*Subject to phone carrier and platform availability.
Win them. Keep them.
Win the call. Keep the customer.
New calls are only half of it. Your best money comes from customers who come back: the yearly tune-up, the maintenance plan, the "you fixed my mom's AC, can you look at mine?"
Those customers call you first. If they hit voicemail, they might not call you second.
LockLine makes sure your regulars always reach someone, every time. Win the first job, keep the next twenty.
Win the job.
Keep the customer.
Offer and pricing
Prove it first. Then pay.
No long sales pitch. Try it on your own phone line and see the jobs it books.
Proof-Based Trial
$250 first month
Then $500/month
- Free setup
- $250 for your first month
- After 14 days, we review your missed-call report and every job LockLine booked.
- Then $500/month
See trial terms.
Start My TrialPay Per Appointment
starting at $25 per booked appointment
Talk to us for your trade
- Pay only for appointments LockLine books
- Pest control: about $25 to $50 per booked appointment
- Plumbing and HVAC: about $50 to $100 per booked appointment
- Can be paired with a low monthly base fee
FAQ
Straight answers.
Will it sound like a robot?
It sounds natural and conversational, and it always tells callers up front that it's an automated assistant. Hear it yourself: book a free demo.
Does it answer as my business?
Yes. Callers hear your business name. The assistant also lets them know up front that it's an automated assistant and that the call may be recorded, which keeps you on the right side of Florida law.
Florida requires consent to record calls. Is that covered?
Yes. Florida is an all-party consent state, so every call starts with a short notice that the call may be recorded and transcribed. That notice stays on for every client.
Am I locked into a contract?
No. It's month to month. Cancel anytime before your next billing date and you won't be charged again.
What if it can't answer a question?
It takes a message and texts you the details right away. Calls can be transferred to you or your on-call tech, and your line can ring you first and then fall back to the AI if you don't pick up. Urgent calls can be flagged and routed to your on-call tech.
LockLine is not an emergency service and does not dispatch emergency help. If you smell gas, see fire or smoke, hear a carbon monoxide alarm, or anyone is in danger, leave the area and call 911 or your gas utility from a safe place.
Book a demo
Stop losing jobs to voicemail.
Book a free demo. We'll show you how LockLine answers your calls, in person, here in Marion County.
- Email support@getlockline.com
- Serving Ocala and Marion County, FL
Got it. You're locked in.
We'll reach out to set up your free demo. We'll text you a confirmation.